Business

Argos Customer Services online

Having a sound support system inspires confidence among customers and is a great way to both make new ones and keep old ones. Agos.co.uk being one of the leading online sellers in the whole of Europe takes this very seriously and is always trying to do the best for their customers through their dedicated customer support system. Customers are able to write to them directly by email through the address Argos Direct, Acton Gate, Stafford, ST18 9AR or by completing any of the numerous contact forms on their website. For urgent queries they can take a more proactive approach and call them directly through contact numbers at 0345 640 2020 and 0345 640 3030. The customer service team is available from 8 Am to 8 Pm every day except on Sundays meaning that they can easily be reached six days a week.

Prompt responses

On average the team takes less than 24 hours to respond to email queries from their customers and the best part is that they do not even need to sign up or register anywhere in order to be able to do so. However according to company policy it is better if the customers actually register so that they are served faster and follow-ups can be made on any pending issues.

If you choose to contact the Argos customer care team by phone then you should know that normal calling tariffs may be applied and the cost of the call will depend on your particular carrier of choice. You should also know that the call may be recorded by Argos for security purposes and can be used again when training new team members or to improve the quality of service delivery.

Frequently asked questions

One of the main questions that customers usually ask the Argos customer care staff members is whether the company receives orders from overseas clients. But there is some good news here too- although deliveries can only be made to customers in the UK and in Northern Ireland, any person in any part of the world will still be able to register on the platform and be able to place an order.

A second pertinent question that the Argos customer care staff deals with on a regular basis is the issue of payment. If you are a registered customer then you will have already provided an email address to which you will receive and automated email receipt anytime you make a purchase.You can also check Paypal Contact UK.  However if you are not registered then you might need to be extra careful as you will only be able to get a printable receipt at the completion of your purchase. Losing that receipt leaves no records and could lead to problems down the line when it comes to tracking the progress of your order. Since the customer care department does not keep personal records of their unregistered customers, it may not be very easy for them to help such customers immediately in cases where orders were not packaged properly or in cases where the orders were not received at all.

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